AI chatbots and WhatsApp
Answer common questions, collect useful details and prepare a handover to your team. WhatsApp messaging requires a configured Business Platform account and appropriate customer consent.
We help small and medium businesses in Mauritius turn calls, messages and enquiries into clear next steps. Dataworks AI Solutions connects conversational AI, workflow automation and CRM to the tools your team already uses.
The best place to start is a specific task your team handles every day. We define the information needed, the point where a person should take over, and how each result is recorded.
Answer common questions, collect useful details and prepare a handover to your team. WhatsApp messaging requires a configured Business Platform account and appropriate customer consent.
Welcome callers, identify the reason for their call and create a summary. Live telephone deployment depends on a connected voice provider and agreed call flows.
Keep prospects, appointments, quotes and follow-ups in one clear process. Connect forms and assistants to the CRM where access and integrations allow it.
We review your enquiries, repetitive tasks and current software.
We agree the triggers, information to capture, exceptions and human approvals.
We connect the chosen tools and review the results with your team.
Our free audit takes around 45 minutes and can take place in Mauritius or by video call. We discuss the tasks that slow your team down, estimate where time can be saved and prepare a scoped proposal. Solutions can support front desk, sales follow-up and internal operations. Actual capabilities depend on the software, access and channels available to your business.
Tell us about your business and we will arrange a conversation.